Empty and wash the trays, wipe the outlet, use fresh water, and descale by cups and hardness. OriginalLine machines have no cleaning program or descale light.
Nespresso OriginalLine Maintenance Guide (Pixie, CitiZ, Essenza Mini, Inissia)
What Nespresso's OriginalLine Manuals Ask For
The Pixie, CitiZ, Essenza Mini and Inissia all have short maintenance routines in their manuals. Empty and wash the drip tray and capsule container (the Essenza Mini manual says every day). Wipe the coffee outlet with a soft damp cloth. Descale on a schedule set by cups and water hardness, because none of them has a descale light. OriginalLine machines have no cleaning program.
Use fresh, cold drinking water and the Nespresso descaling kit. The Pixie manuals say not to use vinegar.
OriginalLine Maintenance Schedule
| When | Job | Machines |
|---|---|---|
| Daily (Essenza Mini), or when full | Empty and wash the drip tray, drip base and capsule container | All |
| Regularly | Wipe the coffee outlet with a soft damp cloth | All |
| After a weekend unused | Replace the water in the tank (Pixie, CitiZ safety notes) | All |
| By cups and hardness | Descale with the Nespresso kit | All |
| Before a long break or frost | Empty the system | Pixie, CitiZ, Essenza Mini, Inissia |
Step 1: Empty and Wash the Trays
- Lift and close the lever to eject the capsule.
- Remove the drip tray, drip base (Essenza Mini) and capsule container. Empty them.
- Wash with odourless detergent, rinse with warm water and dry.
- Reassemble.
The Essenza Mini container holds only 5-6 capsules; the Pixie and CitiZ take 9-11, and the Inissia 10. The Essenza Mini manual says its parts aren't dishwasher safe.
Time: 3 minutes
Difficulty: Easy
Step 2: Wipe the Coffee Outlet
Clean the coffee outlet regularly with a soft damp cloth. Unplug the machine first, and don't use strong cleaners, solvents, sharp objects, brushes or abrasives. The CitiZ manual adds that the "maintenance unit can be removed in separate pieces for easy cleaning."
Time: 1 minute
Difficulty: Easy
Step 3: Fresh Water
What the manuals say:
- "Always fill the water tank with cold, fresh drinking water."
- Replace the water if the machine hasn't been used for a weekend or similar.
- Empty the tank before a long absence.
The manuals give no guidance on distilled or bottled water.
Step 4: Descale by Cups and Hardness
| Machine | Descale after (hard / medium / soft) | Entry |
|---|---|---|
| Pixie | 1,000 / 2,000 / 4,000 cups | On, Espresso + Lungo 3 s |
| CitiZ (EN167) | 300 / 600 / 1,200 cups | On, Espresso + Lungo 3 s |
| Essenza Mini | 300 / 600 / 1,200 cups | On, Espresso + Lungo 5 s |
| Inissia | Not stated on Nespresso's page | On, both buttons 3 s |
Cups are 40 ml espressos. Hard water is 36 °fH, medium 18 °fH and soft 0 °fH.
The routine (all four):
- Eject the capsule. Empty the drip tray and capsule container.
- Fill the tank with water plus Nespresso descaling liquid: 0.5 L (Pixie, CitiZ, Inissia), or to the 0.6 L line (Essenza Mini).
- Place a container under the outlet, and enter descaling mode.
- Press Lungo until the tank is empty, then run the collected solution through again.
- Rinse the tank, fill with fresh water and rinse (twice on the BEC430 Pixie and Essenza Mini).
- Exit with the same button hold.
"Do not use other products (such as vinegar) that would affect the taste of the coffee" (Pixie).
Time: About 15 minutes
Cost: Nespresso descaling kit
Difficulty: Easy
Full steps: Pixie · CitiZ · Essenza Mini.
Step 5: Empty the System Before a Long Break
The manuals describe an emptying mode for long rests, frost protection or sending the machine for repair:
- Pixie BEC430: off, tank out, lever closed, both buttons 3 s. The lights blink alternately, and it switches off when done.
- CitiZ EN167: off, tank out, lever open, both buttons 3 s, then close the lever. It's "blocked for 10 minutes after emptying mode".
- Essenza Mini: off, tank out, lever open, both buttons 5 s, then close the lever.
Signs It Needs Attention
| What you notice | What the manual says |
|---|---|
| Coffee comes out very slowly | Depends on the coffee variety; descale |
| Coffee not hot enough | Preheat the cup; descale |
| Capsule area leaking | Position the capsule correctly; call Nespresso if it continues |
| Irregular blinking | Call the Nespresso Club |
FAQ
How often should I descale my Nespresso OriginalLine?
By cups and water hardness. For example, the Essenza Mini and CitiZ every 300 cups in hard water, and the Pixie every 1,000.
Do OriginalLine machines have a cleaning cycle?
No. Their manuals give descaling and outlet cleaning only.
Can I use vinegar to descale?
No. The Pixie manuals say not to use products such as vinegar, and the CitiZ manual says to use only the Nespresso kit.
What water should I use?
Fresh, cold drinking water, replaced after a weekend unused. The manuals don't discuss distilled or bottled water.
Related Nespresso Guides
- How to Clean a Nespresso Machine
- Nespresso Vertuo Maintenance Guide
- Nespresso CitiZ vs Pixie
- Essenza Mini vs Inissia
Sources: Nespresso user manuals for the Pixie (EN125, BEC430), CitiZ (EN167) and Essenza Mini; Nespresso's Inissia assistance page.
Manuals this guide is based on
The procedures, lights and specs on this page come from the documents below, last checked on October 12, 2026. Open the one for your model for its diagrams and full safety instructions.
- Nespresso Essenza Mini user manual, Breville edition (UM_NESPRESSO_ESSENZA_MINI_BREVILLE_PROD_WEB_2017_02_20) · nespresso.com (PDF)
- Nespresso Essenza Mini instruction manual, 2018 EN/FR edition (UM_ESSENZA_MINI_EN_FNL) · nespresso.com (PDF)
- Nespresso Essenza Mini user manual, Z2 C edition (model C30) · nespresso.com (PDF)
- Nespresso Essenza Mini user manual, Z2 BIS D edition (model D30) · nespresso.com (PDF)
- De'Longhi US and EG product/support pages for the Essenza Mini EN85 (EN85B, EN85R, EN85L, EN85BAE, EN85RAE) · delonghi.com
- Nespresso Pixie Coffee Machine, User Manual (UM_PIXIE_DELONGHI, 2017-04-25) · nespresso.com (PDF)
- Pixie Refresh User Manual 2019, Breville US (UM_PIXIE_BREVILLE_US, 2018) · nespresso.com (PDF)
- Nespresso Citiz Coffee Machine, User Manual (UM_CITIZ_FACELIFT_DELONGHI, 2017-04-25) · nespresso.com (PDF)
- User Manual of Citiz Platinum And Essenza Plus Nespresso Coffee Machines · nespresso.com (PDF)
- Nespresso machine assistance page, Inissia · nespresso.com
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Marcus Reid
Research & Technical Writer
Marcus cross-references every fix in our guides against official manufacturer service documentation, user community data, and hands-on tests. He ensures the information we publish reflects how machines actually behave in real households, not just ideal lab conditions.
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