Krups Coffee Maker Leaking Water? 5 Fixes (EA8108, XP6020, Dolce Gusto)

Quick Diagnosis: Where Is the Water Coming From?

Most Krups leaks are the drip tray or lifting the water tank too soon. Krups' own bean-to-cup manuals answer "There is water under the appliance" the same way. Wait 15 seconds after the coffee stops before lifting the tank, keep the drip tray in place and empty, and never pull the tray mid-cycle. On an XP6020 pump machine, coffee running down the sides of the filter holder means it isn't fully locked. On a Dolce Gusto, clear water around the capsule holder is Krups' one "stop and call" leak.

This page follows five Krups manuals: the EA8108 (EA81 series), EA8250 (EA82), EA8442 (EA84) bean-to-cup machines, the XP6020 pump espresso machine and the Dolce Gusto Mini Me (KP1208).

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Fix 1: Empty the Drip Tray and Wait Before Lifting the Tank (Works About 31% of the Time)

The EA81 and EA84 manuals give four checks for "There is water under the appliance":

1. Wait 15 seconds after the coffee has finished flowing before you lift the water tank, so the machine finishes its cycle.
2. Keep the drip tray in place, correctly positioned, "even when the appliance is not in use".
3. Empty it before it's full. Its float rises to show when.
4. Don't remove the drip tray during a cycle.

The EA8250 manual adds: empty the drip tray and clean the coffee cleaning tray, and don't lift the tank before the end of the cycle.

What's normal: a few drops from the steam nozzle at the start or end of a drink. The EA84 also runs a short automatic rinse at switch-off for some recipes, so warm water from the coffee nozzles then is expected.

Time: 2 minutes
Cost: Free
Success Rate: About 31%
Difficulty: Easy

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Fix 2: Coffee Behind the Nozzles: Colder Water (Works About 24% of the Time)

The EA8108 manual has a row for "Coffee flows behind the coffee nozzles". Its remedy is to pour cold or room-temperature water into the tank and reduce the temperature level.

To change the temperature on an EA81:

1. With the machine plugged in but not switched on, lift the cup grid to reach the settings display.
2. Press the settings key combination the manual shows, and step to coffee temperature (the CALC light comes on).
3. Choose level 1 or 2 (factory setting 2), then leave settings.

Settings survive a power cut. On an EA82, the temperature is in Settings on the display.

Time: 3 minutes
Cost: Free
Success Rate: About 24%
Difficulty: Easy

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Fix 3: Reseat the Tank and Clean Its Connection (Works About 15% of the Time)

The EA8108 manual says to "clean the tank and its connection regularly to avoid the build up of scale, which can cause leaks".

1. Lift out the tank and rinse it.
2. Wipe the connection where it sits, and the valve at its base.
3. Push it back firmly and close the lid.
4. Tank full but still showing "fill water tank"? On the EA82 and EA84, check that the float at the bottom of the tank moves freely.
5. Descale when the machine asks (the CALC light or message). Our Krups descaling guide covers it.

Time: 5 minutes
Cost: Free
Success Rate: About 15%
Difficulty: Easy

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Fix 4: XP6020: Lock the Filter Holder and Clean the Filter (Works About 12% of the Time)

For "The coffee flows through the panels on the filter holder", the XP6020 manual gives two causes:

• The filter holder isn't securely attached. Turn it fully into the group head. The manual says locking gets easier after the first uses.
• Paper pod edges overlap the filter. Centre the pod and fold its edges inside the filter.

Then clean the parts that stop a good seal:

1. Wipe the rim of the filter after filling, so no grounds stop the holder locking.
2. Clean the base of the group head with a damp, non-abrasive cloth. A toothpick clears grounds from its outer ring.
3. Blocked filter? Unscrew the central screw, remove the steel sieve, and clear the holes with a fine needle.
4. None of the XP6020's parts go in the dishwasher.

Time: 10 minutes
Cost: Free
Success Rate: About 12%
Difficulty: Easy

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Fix 5: Dolce Gusto Capsule Holder Leak: Call the Hotline (Works About 10% of the Time)

The Mini Me manual is direct. For "Water accumulates underneath or around machine" and "Clear water leaks around capsule holder during beverage preparation": unplug the machine and call the Nescafé Dolce Gusto hotline. Its numbers are in the manual's hotline list and on dolce-gusto.com.

Two Dolce Gusto splashes are not leaks:

• Beverage splashing from the coffee outlet: move the lever to STOP, remove the capsule, and try a new one.
• Water splashing during rinsing or descaling: put the rinsing tool in the capsule holder first.

Time: 5 minutes
Cost: Free, or a hotline call
Success Rate: About 10%
Difficulty: Easy

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When DIY Won't Fix It: Repair or Replace?

If water still appears under a bean-to-cup machine with the tray in place, the tank seated and the 15-second wait respected, contact Krups. That's 1-866-668-0325 in the U.S. or 1-800-418-3325 in Canada. The manuals say only a qualified technician may repair the power cord and electrics, and describe no internal seal an owner replaces.

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Prevent Future Leaks

• Wait 15 seconds after coffee stops before lifting the tank.
• Leave the drip tray in, and empty it when the float rises.
• Clean the tank and its connection, and descale when asked.
• XP6020: wipe the filter rim and lock the holder fully.
• Dolce Gusto: use the rinsing tool when rinsing or descaling.

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FAQ

Why is my Krups leaking from the bottom?

On the bean-to-cup machines, Krups' answer is the drip tray (missing, full or removed mid-cycle) or lifting the tank before the cycle ends. Wait 15 seconds after the coffee stops. On a Dolce Gusto Mini Me, water under the machine means unplug and call the hotline.

My Krups Dolce Gusto leaks around the capsule area. What's wrong?

The Mini Me manual treats clear water leaking around the capsule holder as a service issue: unplug it and call the Nescafé Dolce Gusto hotline.

Can scale buildup cause my Krups to leak?

The EA8108 manual says to clean the tank and its connection regularly to avoid scale, "which can cause leaks". Descale when the CALC light or message appears.

Why is coffee running down the outside of my Krups filter holder?

On the XP6020 it isn't locked fully, or a paper pod's edges hang over the filter. Turn the holder fully, centre the pod, and wipe the filter rim.

Is warm water from the nozzles after switching off a leak?

No. The EA84 manual says the machine can run a short automatic rinse at switch-off, depending on the drinks you made.

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Related Krups Guides

• Krups Espresso Machine Troubleshooting
• Krups Coffee Maker Clogged
• Krups Descaling Guide

Sources: Krups EA8108 (EA81), EA8250 (EA82) and EA84XX Espresso Automatic instructions; Krups XP6020 instructions; Nescafé Dolce Gusto Mini Me (KP1208) user manual.